CfgMgmtCamp 2025 Ghent

Don't Panic!
2025-02-04, 16:50–17:40, Puppet 1 (B.1.015)

Your organisation has been using Puppet to manage its infrastructure, but it's grown organically over time with best practices and the long-term implications of decisions never really being thought about. A new Puppet administrator has just been handed responsibility for the Puppet infrastructure, we need to help them out.


This is a common scenario, the Puppet admin has left an organisation and a new Puppet admin has been assigned but doesn't have any real experience of Puppet, just like their predecessor. We need to teach them what Puppet is, help them understand what they've taken on and use Puppet best practices such as roles and profiles, and Hiera to organize their configuration management into a clear and robust structure that will give them confidence to make the required changes as and when they are needed as the infrastructure grows.

Andrew Jones is a Professional services engineer who joined Puppet at the end of 2019 having previously been the Puppet administrator at a global engineering company. He spends much of his time working with a wide range of customers from initial installations for new users to upgrades, architecture reviews and code reviews for existing users as well as delivering the Puppet training courses.
Outside of work, Andrew can be found cycling around the country lanes of Leicestershire, Northamptonshire and Rutland.